WeBOC (Web-Based One Customs) is Pakistan Customs’ online system for filing and clearing import and export goods. Instead of carrying papers from desk to desk, traders submit everything digitally—declarations, assessments, and payments—so cargo can be cleared faster and with more transparency. (WebOC)

How WeBOC Works (in plain steps)

1. Create/Log in to your account on the WeBOC portal.
2. File a Goods Declaration (GD) for your shipment (import or export).
3. System assesses duties/taxes automatically.
4. Pay duties electronically via connected banks.
5. Customs processes and clears your cargo (often using risk channels like Green/Yellow/Red). (WebOC)

Quick example:
An importer bringing in phone accessories logs into WeBOC, files a GD with invoice and packing list, pays assessed duties online, and—if routed to Green Channel—gets quick clearance without physical examination. (Customs Academy)

Who Needs WeBOC?

• Importers and exporters of goods
• Customs clearing agents, freight forwarders, and shipping agents
  These users rely on WeBOC to lodge manifests, file GDs, and complete compliance steps electronically. (pitc.pk)

Why It Matters

• Paperless & faster: Replaces manual files and reduces port dwell time.
• Transparent: Digital audit trails and automated risk profiling.
• Integrated: Links with other trade systems (e.g., Pakistan Single Window and banking for e-payments). (SMEDA)

Key Terms (made easy)

• GD (Goods Declaration): The main online form you submit for each shipment. (TDAP)
• EIF (Electronic Import Form): Bank-side form required before filing an import GD. (State Bank of Pakistan)
• Risk Channels: Green (minimal checks), Yellow (document checks), Red (detailed examination). (Customs Academy)

Basic Registration Path

1. Prepare documents (e.g., NTN, CNIC, STRN, proof of business).
2. Apply for a WeBOC user ID via the Customs “Register for Customs” process.
3. Appear for verification (biometrics/personal appearance where required).
4. Receive approval and credentials to access the portal. (Federal Board of Revenue)

Tip: Some applicants complete NADRA e-Sahulat biometrics as part of their registration flow, depending on the local office’s process. Check current instructions before applying. (My Blog)

WeBOC vs. Pakistan Single Window (PSW)

• WeBOC: The legacy customs clearance engine focused on GD filing and cargo processing.
• PSW: The newer, broader trade platform connecting many agencies; designed for pre-arrival filing, data sharing, and a more modern interface.
  Both interact in Pakistan’s digital trade ecosystem, with PSW increasingly taking the lead for cross-agency integration. (psw.gov.pk)

Practical Tips for New Users

• Keep documents clean: invoices, BL/AWB, packing list, and permissions (if any).
• Start early: Banks must approve the EIF before the GD for imports. (State Bank of Pakistan)
• Use a licensed clearing agent if you’re new to the process.
• Track status online: Watch your GD’s channel (Green/Yellow/Red) and respond quickly to queries. (Customs Academy)

Bottom Line

WeBOC is the cornerstone of Pakistan’s paperless customs clearance. If you trade goods in or out of Pakistan, you’ll use WeBOC (and increasingly PSW) to file declarations, pay duties, and clear shipments with less paperwork and more speed. (WebOC)